Western Union Money Transfer Now Available with Smart Padala

Smart Padala - Western Union Money Transfer

Smart Padala by Paymaya and Western Union have come together to offer Western Union money transfer services to select Smart Padala agents.

With this new service, picking up Western Union remittance is made convenient and accessible. Once a customer receives a Money Transfer Control Number (MTCN) from a remittance, they can then walk into any participating Smart Padala agent and receive their money transfers. All without incurring additional fees.

“At Western Union, we are committed to serving customers, providing them with greater access and wider inclusion, and moving money for a better world. We are excited to expand our collaboration with PayMaya by launching our services with Smart Padala. This new launch is aligned with our vision and presents an opportunity to drive seamless and connected money transfer experiences for all.”

Said Jeffrey Navarro, Head of Network, Philippines, Malaysia, Brunei & Indochina, Western Union.

“In these challenging times, we understand how critical it is for Filipinos to receive their remittances in a reliable and timely manner. We are proud to work with Western Union in making their cash pick-up services more accessible to Filipinos through our Smart Padala agents, who have become financial lifelines for many consumers across the country during the pandemic.”

Said Shailesh Baidwan, President of PayMaya.

How to Claim Your Western Union Money Transfer at Smart Padala Agents

  1. Go to https://smartpadala.ph/find-a-smart-padala-agent, enter location details and select Western Union on the partner drop-down menu to find the nearest agent.
  2. At the agent location, customers can provide the MTCN (Money Transfer Control Number) from the sender, receiver’s name, and mobile number.
  3. A 6-digit OTP (one-time PIN) will be sent to the receiver’s mobile number, which they can share with the Smart Padala agent to complete the transaction and receive their Western Union money transfer.

If you have a Paymaya account, you can also receive your WU remittance via the app. You can check out my experience on the Western Union x PayMaya remittance below.


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