Jollibee Foods Corporation (JFC) and PayMaya partners to begin piloting an interactive mobile ordering system via chatbot.
Customers in select areas can now use their credit, debit, or prepaid cards as well as their PayMaya e-wallet accounts to pay for their favorite food items and meals via the Facebook Messenger channels under JFC. This includes Jollibee, Burger King, Chowking, Mang Inasal, and Red Ribbon, which are all currently running on beta testing. This will soon be available on Greenwich’s FB messenger as well.
To order, all you need to do is type “#order” and send it to the Facebook chatbot of your favorite JFC restaurant. Select the meal you’d like to order, pay by selecting your preferred cashless payment option, and wait for your order to be delivered.
And as an added treat, customers can get up to 100% cashback with a minimum purchase of Php500 when they pay using their PayMaya registered mobile number upon ordering via chatbot.
“As we implement more stringent safety measures in this ‘new normal’, the availability of PayMaya’s cashless payments solutions helps ensure that both our customers and frontliner workers are protected, while at the same time giving them a more joyful experience when they order their favorite food from any of our brands,”said Jollibee Global Brand CMO, JFC Philippines Country Business Group and concurrent Jollibee PH Marketing Head Francis Flores.
Last 2019, Jollibee Foods Corporation has also partnered with PayMaya and paved the way for the launch of digital payments through self-ordering kiosks in Jollibee, Burger King and Chowking stores. This was done through the One by PayMaya Point-Of-Sale Device, and now has expanded its cashless payment option in 300 Jollibee stores.
“Over the past months we’ve seen an acceleration in the evolution of ‘conversational commerce’, with businesses and entrepreneurs harnessing their networks through chat apps to continue selling their products. During this time, businesses like JFC’s brands need to be present where their customers are, and today most of the customers are online–so offering a wide variety of digital payment options ensures a safe and seamless ability for them to meet their business and customer needs,”PayMaya President Shailesh Baidwan said.
PayMaya has also partnered with Jollibee Group Foundation to allow them to receive donations from anywhere around the world via the #OneAgainstCOVID19 campaign website (pymy.co/jollibee) or through the Pay Bills function of the PayMaya app.