Apple partner Power Mac Center has rolled out EC Shopping or Enhanced Contactless Shopping, for a safe and contactless holiday shopping.
“Our EC Shopping options are a testament of how we value the ways we deliver the complete Apple experience to Filipinos, not just during the holiday rush but year-round. Customer service has been the core of what we do at Power Mac Center, and it’s important for us to give our patrons the safest and most convenient ways of accessing Apple devices and repairs, especially now that most of us are relying on our gadgets for our day-to-day productivity and creativity.”
Said Joey Alvarez, PMC Director for Marketing, Product Management, and Space Planning.
With EC Shopping, customers may avail Apple devices via call-to-order to check availability of the product. Customers can call their preferred store nationwide to inquire, then pay in-store or online. There’s also a call-to-deliver option for door-to-door deliveries. They also have curbside pick-up option where customers may receive their purchases at a designated area in participating malls. Power Mac Center’s online stores are also operational and accessible. Customers may purchase devices and accessories either through the Web Store or via the official The Loop Stores on Shopee and Lazada.
Another way to shop is through Power Mac Center’s official Viber store. It has a chatbot that will guide customers in their shopping. It also assists customers in browsing through Apple offerings, locating branches, inquiring about repair services and training, as well as its enterprise and education solutions.
Apple offerings and other premium gadgets are also available via its third-party partners. This include the SM Malls Online App for customers near The Annex at SM City North EDSA, SM Megamall, and SM Mall of Asia.
On-Demand Technical Services
EC Shopping also has the mail-in and mail-out options. This enables customers all over PH to send their device needing repair to any Power Mac Center Service Center via a third-party courier. Apple Certified Technicians will fix the device in the fastest and most secure way possible. Once repaired, customers may book a courier to claim their device on their behalf and deliver to their doorstep.
To avail of this offer, customers may contact the customer care hotline at (02) 8725-4762 from 8 AM to 5 PM (Monday to Saturday), or send an email to [email protected]. For a seamless experience, Power Mac Center accepts electronic payments on all product and service transactions. These include debit and credit card, bank transfer, WeChat, Alipay, PayMaya, and GCash, to name a few.
